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Entry-level operations role at a well-known BFSI employer and popular title, so applicant competition is high.
Requires US insurance operations familiarity, giving moderate industry specificity but transferable core operations skills.
Explicit 0–1 year, batch-year, typing speed and night-shift requirements make screening moderately strict.
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Handle transaction processes related to US Life and Annuity insurance operations ensuring accuracy and timeliness.
Maintain process SLAs focusing on turnaround time and quality standards.
Provide clear communication and resolution articulation with a customer service mindset.
Bachelor’s degree (Non-Technical) with 2025 or 2026 pass outs only; B.Tech graduates not eligible.
0 to 1 year experience in US Insurance Operations.
Typing speed of at least 30 WPM and strong computer proficiency including MS Office.
Must be flexible to work night shifts.
Detail-oriented individual with strong analytical and problem-solving skills specialized in US Life Insurance and Annuity processes.
Capable of managing time well under pressure while meeting process SLAs and quality expectations.
Excellent verbal and written communication skills suited for clarifying and resolving customer queries effectively.