Back
Tier-1 brand, metro location, popular presales role, and broad skill requirements drive high competition.
Highly specialized presales and IT operations focus makes industry and functional background strongly relevant.
Explicit 8+ years plus mandatory presales, RFP, ITIL and managed services experience increases selectivity.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Lead design and development of end-to-end managed service and operations support solutions aligned with client needs.
Own and manage full lifecycle of RFP/RFI/RFQ responses including technical, operational, and commercial proposal sections to ensure quality and compliance.
Define operations support models including SLAs, KPIs, governance, staffing plans, and continuous improvement roadmaps for managed services engagements.
Minimum 8 years experience in Presales, Solution Architecture, Managed Services, or Operations Support.
Proven expertise managing large-scale RFP/RFI/RFQ response processes.
Strong knowledge of IT Operations, Service Management, Managed Services, ITIL, operational governance, and service transition frameworks.
Not explicitly mentioned in the JD: Degree qualifications and notice period.
Experience collaborating across sales, delivery, finance, legal, and technical teams to develop competitive proposals and solutions.
Demonstrated ability to present to and influence both technical and executive-level stakeholders during bid pursuits.
Strategic thinker who can design scalable, cost-effective operational support models leveraging ITIL best practices and continuous improvement principles.