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Common mid-level branch operations role near metro with broad candidate pool increases competition.
Highly banking-specific compliance and branch operations experience limits cross-industry fit.
Explicit 3–9 year requirement and regulated banking/KYC experience make filtering strict.
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Manage all daily branch operations including cash handling, clearing, account opening, and service requests.
Ensure compliance with KYC/AML regulations, RBI guidelines, and internal audit norms.
Track and improve service delivery metrics while preparing and maintaining records for audits and inspections.
3 to 9 years of experience in branch operations.
Graduate degree is mandatory.
Preferable banking certifications such as JAIIB or CAIIB.
Not explicitly mentioned in the JD: Notice period requirement.
Experienced in managing end-to-end branch operations in banking environment.
Familiar with regulatory compliance and audit processes specific to banking.
Skilled in cross-selling banking products and activating digital banking services.