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Metro Bangalore location and mid-level (3 years) ServiceNow role increases applicant competition.
ServiceNow specialization and required CSA certification limit cross-industry transferability.
Mandatory 3 years, required ServiceNow domain experience, and CSA certification create strict shortlisting filters.
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Design, develop, customize, and implement scalable ServiceNow platform solutions using various components like scripting, workflows, and API integrations.
Provide hands-on development and maintenance including data management, scripting using JavaScript and Glide APIs, and ensuring solution quality via testing and production support.
Collaborate with cross-functional teams to optimize platform performance, follow best practices, and participate actively in Agile ceremonies for timely delivery.
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
Minimum 3 years of hands-on experience in ServiceNow development and implementation.
ServiceNow Certified System Administrator (CSA) certification is required.
Proficiency in JavaScript, Glide API, GlideRecord, ServiceNow scripting frameworks, and experience with REST and SOAP API integrations.
Experienced in Agile/Scrum environments with ability to handle multiple priorities independently and collaboratively.
Strong understanding of ServiceNow platform architecture and lifecycle, focusing on secure, scalable, and high-quality enterprise solutions.
Skilled in troubleshooting complex technical issues and keen on continuous improvement of ServiceNow solutions and development practices.