Back
Strong Tier-1 brand and metro location but senior niche role reduces applicant density.
Requires professional services finance and SCS domain expertise and Six Sigma, so industry-specific skills are essential.
Multiple explicit seniority, domain, and certification requirements create strict filtering.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Support and drive the Service Excellence agenda across EY GDS by managing strategy execution, governance, reporting, and compliance.
Act as central interface between strategy, execution teams, and leadership to ensure initiatives translate into measurable outcomes including KPI tracking, benefits realization, and risk escalation.
Design and manage Service Excellence dashboards and analytics to provide actionable insights for leadership decision-making and support continuous improvement programs.
Over 14 years of professional experience, including minimum 5 years functional experience in Finance and Supply Chain Services.
Bachelor's or Master's degree, preferably in engineering or management.
Certified Six Sigma Black Belt or Lean Certified Practitioner/Champion (certification preferred but not mandatory).
Strong experience with project/program management methodologies, quality management systems, and familiarity with Agile, AI tools (RPA, Copilot, Power App), and delivery excellence practices.
Experienced leader capable of managing and influencing cross-functional teams and stakeholders globally, with proven success in service/delivery excellence roles.
Strategic thinker with strong problem-solving skills and expertise in continuous improvement, process engineering, and governance frameworks.
Comfortable navigating complex stakeholder environments with a global mindset and driving transformational change initiatives aligned with business objectives.