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Tier-1 financial brand, metro location, and a common operations specialist role increase candidate competition.
Role requires client-specific financial operations knowledge and plan-document comprehension, limiting cross-industry transferability.
No explicit years but domain expertise and client-specific systems required, so moderate filtering.
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Process and resolve onshore customer inquiries accurately and within defined timelines in a multi-client environment.
Work with client teams and internal stakeholders to support issue resolution, audit, and control tasks.
Maintain and update User Procedure Documentation; provide backup support for other transaction processors as required.
Bachelor’s Degree in Mathematics, Finance, Business, or equivalent mandatory.
Actuarial background preferred but not mandatory.
Experience handling onshore clients and financial transaction processing required (exact years not specified).
Location: Chennai; Shift timings: 1:00 pm - 10:00 pm.
Experienced in financial transaction processing with strong numerical ability, logical reasoning, and analytical skills.
Able to interpret plan documents and demonstrate strong problem-solving capabilities.
Comfortable working within structured processes and adapting to changes in a client-focused, shift-based environment.