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Medium due to reputable SaaS brand and metro remote role, balanced by seniority and specialization.
High — requires SaaS renewals, contracting, and revenue recognition experience, limiting cross-industry transferability.
High — explicit 8+ years SaaS renewals experience and timezone/location requirements enforce strict filters.
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Manage a portfolio of SaaS contract renewals ensuring on-time execution and successful renewal processes across AMER region.
Negotiate renewal deals including expansions and add-ons in partnership with Customer Success and Sales teams, focusing on customer retention and contract compliance.
Maintain accurate forecasting of renewals, manage contract documentation, and collaborate with finance, legal, and deal desk teams to ensure contract accuracy and policy compliance.
8+ years of experience in SaaS renewals, sales, customer success, or account management, preferably within Mid-Market/Commercial segment of Enterprise SaaS or Software Industry.
Ability to work US time zones remotely from Mumbai, Bangalore, or Gurugram.
Strong negotiation, contract interpretation skills, and proficiency with CRM systems such as Salesforce (SFDC).
Four-year college degree preferred; work experience required; notice period: Not explicitly mentioned in the JD.
Experienced in managing SaaS renewals with a strong commercial and deal support background, including pricing and contracting.
Operates effectively in a remote, client-facing role involving direct customer communication and cross-functional collaboration.
Skilled at balancing customer needs with corporate goals to design optimal renewal offers and maintain customer retention in a competitive SaaS environment.