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Tier-1 brand, metro location, mid-level generalist title, and common experience increase competition.
Requires CPQ/Salesforce expertise which is fairly common in SaaS but moderately limits cross-industry transferability.
Mandatory 4+ years plus specific CPQ/Salesforce and ticketing/UAT experience creates strict filtering.
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Own and optimize the end-to-end Quote-to-Cash (Q2C) system and processes to accelerate deal velocity and reduce turnaround times globally.
Analyze and resolve root causes of CPQ and CRM system issues by collaborating with IT and engineering to implement sustainable fixes.
Lead User Acceptance Testing (UAT) for CPQ/CRM solutions and develop documentation to improve operational efficiency and support field sales self-service.
4+ years of hands-on experience with enterprise CPQ platforms (e.g. Salesforce CPQ) managing quote and opportunity workflows impacting revenue.
Advanced proficiency in Google Sheets and Excel for data analysis, dashboard reporting, and pipeline auditing.
Experience with enterprise ticketing systems (e.g. ServiceNow, Jira) for SLA tracking and operations support management.
Work Location: Must be able to work from the India office (in-office role).
Experienced in cross-functional collaboration between sales, IT, and engineering teams to translate and resolve complex technical and operational challenges.
Detail-oriented and proactive in managing service delivery and SLA adherence within fast-paced sales operations environments.
Skilled in strategic operational improvement, balancing technical troubleshooting with business process optimization and field sales enablement.