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Common account manager title, mid-level experience, metro location, and broad skills raise candidate competition to high.
Sales skills transferable, but technical product portfolio requires moderate domain familiarity.
Explicit minimum five years and one year leadership requirement enforces moderate candidate filtering.
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Manage sales and promotion of a portfolio of technical and/or non-technical products and services to existing and new customers.
Create, monitor, and revise lead generation plans to build a robust sales opportunity pipeline.
Supervise support level employees, set daily operational objectives, ensure compliance with policies, and resolve escalated issues.
High School Diploma or equivalent experience required; four-year college degree strongly preferred.
Minimum 5 years functional experience including at least 3 years of specific experience and 1 year of leadership experience.
Experience in supervising support level personnel in a high transaction or process environment.
Work Experience Required: Minimum 5 years with specific and leadership experience as above.
Has prior experience managing sales operations and lead generation in technical or non-technical product/service domains.
Demonstrated ability to supervise and set operational objectives for support staff within structured processes.
Capable of handling escalated issues and ensuring adherence to departmental policies and procedures.