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Mid-level, common Account Manager role in Mumbai with broad requirements drives high applicant competition.
Sales skills transfer across industries, but technical product knowledge and specified experience increase domain sensitivity.
Explicit minimum five years, three years specific sales experience and one year leadership increases shortlisting rigidity.
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Promote and sell technical and non-technical products/services to current and new customers, maintaining a substantive sales opportunity pipeline.
Supervise support-level employees, setting day-to-day operational objectives to ensure task completion and adherence to policies.
Serve as point of contact to resolve issues escalated by support personnel and contribute to process development within the team.
Minimum 5 years functional experience including at least 3 years specific experience and 1 year leadership experience.
High School Diploma or equivalent required; four-year college degree strongly preferred but not mandatory.
Experience in supervising support-level employees in a high transaction/process environment.
Work Experience Required: Minimum 5 years as stated in JD.
Experienced in managing and leading support teams with operational control and issue resolution responsibilities.
Comfortable working with established processes with some discretion to make exceptions.
Proven track record in sales or account management involving technical and non-technical product portfolios.