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Tier-1 brand and metro location increase competition, but niche ServiceNow specialization reduces density.
Required ServiceNow platform expertise and certifications make skills less transferable across unrelated industries.
Mandatory ServiceNow certifications, explicit years, and integration experience enforce strict filtering.
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Lead development and maintenance of custom ServiceNow applications, particularly for risk management tools.
Design and implement integrations between ServiceNow and external systems/applications.
Ensure adherence to development best practices, documentation, and support continuous improvement and troubleshooting activities.
At least 4 years of work experience in a customer-facing environment.
Minimum 3+ years hands-on experience with ServiceNow application development including JavaScript and MySQL.
Mandatory certifications: ServiceNow Certified Application Developer and Certified System Administrator.
Strong experience in building ServiceNow integrations and understanding of platform architecture and secure coding practices.
Experienced in ServiceNow GRC/IRM modules or risk and compliance implementations is a plus.
Demonstrates capability to organize knowledge transfer, mentorship, and lead code reviews within the team.
Familiar with software delivery processes, testing methodologies, and has cybersecurity knowledge or certifications like ITIL, ISO 27001, GRC.