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Tier-1 brand, mid-level generalist operations role in Mumbai creates high applicant competition.
Highly domain-specific TWCL and banking systems experience limits cross-industry transferability.
Explicit 5–7 years, domain-specific TWCL experience, and mandatory tooling increase shortlisting strictness.
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Drive operational excellence and global coordination within Global Trade & Working Capital Loan (TWCL) Operations, including facilitating meetings and tracking deliverables across regions.
Design, develop and maintain global performance dashboards, analyze operational data to support digitization and automation initiatives.
Lead end-to-end process review and re-engineering aligned with the Target Operating Model, support technology delivery in Agile environment including eLoan adoption and system migrations.
5–7 years experience in financial services operations, business analysis, or operational transformation.
Proficiency in data analysis tools (Excel, BI tools) and project management platforms (JIRA/Confluence).
Bachelor’s degree in Business, Finance, Technology, or related field.
Process re-engineering or workflow automation experience.
Experience working in or knowledge of Trade Working Capital Loans (TWCL) processes and systems preferred.
Strong analytical skills with ability to perform detailed process mapping, data analysis and root cause identification.
Able to manage global stakeholder relationships and work effectively in a fast-paced, Agile delivery environment.