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Metro location and a common mid-senior operations/process role with broad skills yield medium competition.
Lean Six Sigma and process excellence skills are highly transferable across industries.
Explicit 8+ years requirement and domain-specific process excellence experience increase screening strictness.
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Lead process excellence and continuous improvement initiatives across multiple GCC locations to enhance productivity, quality, and operational efficiency using Lean Six Sigma, AI, and automation.
Establish and enforce process governance, develop KPIs, dashboards, and reporting mechanisms to track business impact and compliance with quality standards.
Collaborate with stakeholders across Service Delivery, Technology, and Global Shared Services to implement transformation initiatives and drive measurable outcomes.
Bachelor’s degree in a relevant field.
8+ years of experience in process excellence, consulting, shared services, financial services, operations, or transformation roles.
Proven expertise in Lean Six Sigma methodologies and process improvement techniques.
Hybrid work model requiring minimum three days per week onsite in Hyderabad with up to 50% travel.
Experienced leader in process excellence with strong skills in stakeholder management and cross-functional project leadership in global/shared services environments.
Technology-driven, with hands-on knowledge of AI, automation, digital transformation, and data analytics tools supporting process improvement.
Demonstrated ability to define and monitor KPIs, manage governance frameworks, and drive change management and capability building in multicultural teams.