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Metro location, generalist devops remit, broad required tech stack, and known employer increase candidate competition.
Cloud, Kubernetes, Kafka, and observability skills transfer across industries, though BFSI preference raises sensitivity to medium.
Moderate technical skills and tooling are mandatory but no explicit years requirement, so medium strictness.
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Provide day-to-day production support for Wealth Management applications and cloud-hosted services ensuring operational stability and client experience.
Monitor application health using observability tools (e.g., Dynatrace); lead incident response and problem management including RCA and postmortem activities.
Coordinate SSL certificate and secrets management; collaborate across development, infrastructure, cyber/security, and vendor teams to implement end-to-end solutions.
Hands-on experience in application support, production operations, or site reliability support for enterprise-grade platforms.
Experience troubleshooting across application, database, API, cloud, container, messaging, certificate, and infrastructure layers (Azure, AKS/Kubernetes, Kafka, Oracle SQL, etc.).
Familiarity with Incident, Change, and Problem Management processes and tools like ServiceNow.
Work Experience Required: Not explicitly mentioned in the JD.
Experience working in financial services technology, preferably in Wealth Management or BFSI domains.
Comfortable operating in a fast-paced production support environment with global support model and critical service windows.
Analytical mindset with strong troubleshooting skills and ability to lead structured communication during high priority incidents.