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Tier-1 brand, Bangalore metro role, and broad payments/risk skillset increase applicant competition.
Payments risk and chargeback expertise is highly domain-specific and less transferable across industries.
Explicit 8+ years and 3+ years specialized payments risk experience make filters stringent.
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Manage day-to-day operations of payments compliance queue management including staffing and scheduling.
Lead process improvements, compliance risk identification, and collaboration across partner leadership, product, and cross-functional teams.
Drive partner performance management and oversee escalations and urgent compliance issues related to payments risk.
Bachelor’s Degree or Technical Equivalent required.
8+ years overall experience with at least 3 years in fraud prevention, risk mitigation, chargebacks, dispute management, or pre-arbitration.
Experience managing teams.
Strong communication skills and ability to interpret and articulate compliance requirements.
Senior operations leader with experience in payments risk, compliance, or fraud prevention in high-volume environments.
Systems thinker comfortable leading cross-functional projects and workflow changes impacting multiple teams or regions.
Proactive problem-solver with the ability to analyze data, prioritize high-impact initiatives, and build trust with diverse stakeholders.