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Strong brand, mid-level generalist role, and metro location create high applicant competition.
Skills transferable across SaaS and adtech but domain experience with publishers raises sensitivity to medium.
Explicit 5+ years management requirement and global technical operations experience increase filter strictness.
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Lead and manage a global team of Implementation Engineers supporting publisher partners across APAC, EMEA, and US, ensuring effective operational workflows and task distribution.
Provide technical leadership, mentorship, and training initiatives to develop team capability in handling complex technical implementations.
Drive operational excellence by coordinating with regional leadership to define objectives, SLAs, KPIs, and implement process improvements across global support functions.
5+ years in leadership or management roles managing technical teams such as Implementation Engineers or Professional Services.
Experience in mentoring, team growth, and handling multi-regional technical operations with alignment on workflows and SLAs.
Location: Delhi/Gurgaon office (implied onsite or hybrid with 3 days in-office minimum).
Work Experience Required: Minimum 5 years in relevant leadership roles explicitly mentioned.
Demonstrates strong operational management skills with experience optimizing workflows and managing global support processes.
Experienced in technical mentorship and team development to elevate team capabilities from low to high complexity project support.
Skilled in collaborating with cross-functional and regional stakeholders to align team objectives and deliverables across diverse international markets.