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Tier-1 brand, metro location, and generalist mid-level facilities role increases applicant competition.
Requires sector-specific FM and housekeeping experience, reducing cross-industry transferability.
Explicit 6–8 years and domain-specific soft-services, hotel and housekeeping experience make shortlisting strict.
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Manage comprehensive facility and contract management for soft services including cleaning, security, administration, reception, helpdesk, pantry, and mailroom to achieve KPI and SLA targets.
Oversee vendor management including service contract management, inspections, quality control, and cost optimization.
Prepare and contribute to client reporting, manage inventory and service requests, and participate in emergency and health & safety procedures.
6-8+ years experience in Facility Management – Soft Services, preferably from hotel industry with specialization in Housekeeping.
On-site work location: Mumbai, Maharashtra.
Strong PC literacy and experience in managing service contracts and vendor relationships.
Work Experience Required: 6-8+ years in relevant domain.
Experienced in leading outsourced service contracts and internal teams for facility soft services.
Skilled in contract and vendor management with focus on continuous improvement and cost savings.
Capable of managing multiple service domains simultaneously with strong client reporting and operational skills.