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High: Tier-1 brand, mid-level generalist title, and metro location increase candidate competition.
Medium: core facilities operations skills transfer across industries, but sector-specific FM experience remains important.
Medium: explicit 5–7 years plus P&L, client management, and operational requirements, but flexible on certifications.
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Manage end-to-end operational delivery and client satisfaction for assigned accounts, serving as primary contact.
Lead cross-functional teams and oversee service execution, resource allocation, and operational performance.
Drive account financial management including budgeting, forecasting, revenue growth, and profitability targets.
Bachelor's degree in Business Administration, Operations Management, Real Estate, or related field.
5-7 years of progressive experience in account or operations management, preferably in professional services or facility management sectors.
On-site work location: Gurugram, Haryana, India.
Work Experience Required: 5-7 years in account/operations management relevant to professional services or facility management.
Experienced in managing complex client accounts and multi-site operations with proven financial acumen and P&L responsibility.
Demonstrates strong analytical, project management, and communication skills with ability to coordinate cross-functional teams.
Has background in commercial real estate, facility management, or related industries; professional certifications like PMP or Six Sigma are a plus.