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Tier-1 brand and Bangalore location increase competition, balanced by very specialized multi-vendor certification requirements.
Highly specialized multi-vendor networking, UC, data‑centre and contact‑centre skills limit cross-industry transferability.
Numerous mandatory domain skills and certifications (e.g., CCIE Collaboration, vendor-specific certs) create strict technical filters.
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Own technical integration tasks including installation, configuration, deployment, and fault management across multiple technologies like Networking, Data Centre, Security, Collaboration, Customer Experience, and End User Compute.
Coordinate and lead engineers and technicians to meet project performance targets, providing technical mentorship and quality oversight.
Handle advanced technical design input, client engagement, escalations to vendors, and documentation of project deliverables and standard operating procedures.
Bachelor's degree or equivalent in IT, Computing, or related field.
Advanced work experience in technical implementation across Networking, Data Centre, Security, Customer Experience, Collaboration, and/or End User Compute technologies.
Valid advanced certifications in domains such as CCIE Collaboration or relevant platform-specific certifications as listed (e.g., Cisco Unified Communications Manager, NICE, Avaya, Genesys, Microsoft 365, Cloud certifications).
Work Experience Required: Advanced experience with client engagement, report writing, project management; Advanced collaboration technology experience mandatory (detailed Cisco systems experience required).
Technically advanced professional with proven ability to lead technical teams and coordinate complex multi-technology deployment projects in hybrid work environments.
Experienced in directly interfacing with clients, providing solutions and technical leadership on diverse communication and data centre technologies.
Strong expertise in collaboration and unified communication technologies including large-scale Cisco enterprise deployments with proficiency in multiple telephony protocols and contact center platforms.