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Strong employer brand, common fresher claims role, and metro locations increase applicant competition.
Claims processing is industry-specific but skills partially transferable to other BPO and healthcare operations roles.
Open to freshers with basic skills and no strict certifications or years required.
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Process and evaluate claims following company policies and meet productivity and quality SLAs.
Assist claimants, providers, and clients with queries related to claims and policies.
Maintain production and quality standards and adapt to cross-training and multitasking as needed.
Bachelor's or Master's degree in fine arts/design; Non-BTech preferred.
Freshers eligible to apply.
Basic computer and keyboard skills desired; working knowledge of MS Office.
Flexible to work any shift and on-office premises as per business requirements.
Strong customer service orientation with good oral and written communication skills.
Able to handle multiple tasks and adapt through cross-training.
Comfortable working in a structured environment focused on quality and productivity metrics.