Back
Niche ServiceNow skillset but Tier-1 brand and Bangalore location increase applicant density.
ServiceNow expertise is platform-specific but transferable across organizations using ServiceNow.
Mandatory CSA certification and explicit 2+ years ServiceNow experience raise shortlisting strictness.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Manage and resolve L2 ServiceNow incidents including CMDB, CSM, ITSM, HRSD, integrations (SAP, Workday, NICE InContact).
Configure, administer, and deliver run-the-business enhancements for the ServiceNow platform ensuring operational stability and security.
Monitor and analyze incident trends to propose platform improvements; contribute actively in scrum agile development and knowledge sharing.
Minimum 2 years of ServiceNow administration experience with CSA Certification mandatory.
Experience in troubleshooting and resolving technical issues in ServiceNow including integrations.
Basic JavaScript knowledge required.
Location requirement: Must work from Bangalore office unless on approved leave.
Effective in managing mid-level technical support incidents across multiple ServiceNow modules and integrations.
Experienced in collaborative, agile development environments with ability to translate incident trends into process improvements.
Comfortable handling platform administration and user support in fast-paced, structured, in-office settings.