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Generalist mid-level BA with common analytics skills and likely metro location attracts strong applicant density.
Analytics and resource management skills transfer across industries, though professional services domain adds moderate specialization.
Explicit 2–5 years plus mandatory Excel/SQL/Tableau makes screening moderately strict.
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Analyze KPIs to evaluate service delivery effectiveness and identify operational improvement opportunities.
Support revenue forecasting and recognition in collaboration with Finance and Delivery teams.
Create and maintain operational reports, dashboards, and executive summaries to drive business reviews and strategic planning.
Bachelor's degree in Engineering, Business, Finance, Operations, or related field; MBA or advanced degree is a plus.
2-5 years of experience in operations analysis, preferably in professional services, SaaS, or consulting environments.
Proficiency in Excel, SQL, and data visualization tools such as Tableau or Power BI.
Work Experience Required: 2-5 years in relevant domain.
Strong quantitative and analytical skills with ability to communicate complex data insights to non-technical stakeholders.
Experience working cross-functionally with Finance, Sales, HR, and Delivery teams in a fast-paced environment.
Familiarity with professional services automation (PSA) tools like Mavenlink, FinancialForce, RocketLane, or OpenAir is a plus.