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Common branch-ops role with broad 3–9 year requirement and generalist skills attracts heavy competition locally.
Banking-specific KYC/AML and RBI compliance knowledge reduces cross-industry transferability.
Explicit 3–9 year requirement plus required banking/regulatory experience makes filters moderately strict.
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Own and manage all daily branch operations including cash management, clearing, account opening, and service requests ensuring operational accuracy.
Ensure strict compliance with KYC/AML regulations, RBI guidelines, and audit requirements through regular audits and controls.
Collaborate with sales and service teams to improve customer experience and implement corrective actions based on service metrics and complaints.
3 to 9 years of experience in branch operations.
Graduate degree mandatory; Banking certifications preferred.
Preferred certifications include JAIIB/CAIIB.
Not explicitly mentioned: notice period or strict location requirements beyond Puducherry.
Experienced in managing branch-level banking operations with a compliance focus.
Proven ability to analyze service metrics and lead root-cause analysis with operational fixes.
Capable of cross-functional coordination between operations, sales, and compliance teams.