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Generalist revenue-cycle training role with broad skills required, increasing competition despite non-metro location and smaller employer.
Demands revenue-cycle and medical coding expertise, limiting transferability across industries.
Requires specific revenue-cycle leadership, coding knowledge, and quality program experience, making filters fairly strict.
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Lead and manage Training and Quality teams across multiple Revenue Cycle Management functions including AR, Cash Applications, Charge Entry, and Patient Access.
Design, implement, and improve onboarding, training, quality audits, and employee development programs to enhance performance, compliance, and client service.
Analyze quality and operational data to identify and drive improvements in performance, accuracy, and client outcomes.
Bachelor's degree required; preference for healthcare, business, finance, education, or related fields.
Experience in healthcare revenue cycle operations functions such as AR Follow-up, denials management, payment posting, charge entry, patient access, or collections.
Prior experience in training, mentoring, quality auditing, performance improvement, or people leadership roles.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced leader capable of managing trainers, quality auditors, and onboarding teams within revenue cycle management environments.
Strong knowledge of RCM workflows and professional billing processes including CPT, ICD-9/10, HCPCS codes, and denial management.
Skilled in developing training materials, SOPs, audit tools, and quality scorecards with analytical approach to problem-solving and process improvement.