Back
Tier-1 brand, metro location, generalist operations title, and mid-level experience increase candidate competition.
Core contracting, billing, and order-management skills transfer across enterprise tech, but licensing specifics limit portability.
Explicit 4+ years requirement and mandatory contracting/billing operations experience impose moderate screening filters.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Manage customer-facing licensing solutions focusing on contract validation, order and billing management ensuring financial accuracy and compliance.
Oversee pipeline management in coordination with sales teams and handle credit approvals and billing risk management to support cash flow optimization.
Lead customer service operations including issue resolution, performance monitoring, process optimization, and stakeholder communication with customers, field sellers, and partners.
At least 4 years of experience in contracting, order management, pipeline management, billing execution with focus on financial accuracy and compliance.
Bachelor’s degree in Business, Operations, Finance or related field OR equivalent experience with operations, program or process management background.
Onsite presence required at least 3 days per week.
Work Experience Required: Minimum 4+ years as specified above.
Experienced in operational management of customer service and billing within technology or software licensing domains, preferably Microsoft licensing.
Strong capability in using KPIs and data-driven decision making for process improvement and stakeholder advisory roles.
Ability to handle complex contract review and provide direct support for volume licensing sales and post-sales lifecycle.