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Highly specialized packet-core and 4G/5G skills limit applicants despite Bangalore metro location.
Telecom packet-core expertise is highly domain-specific and not easily transferable across industries.
Role requires specific telecom core and cloud skills (EPC/5GC, OpenStack, Kubernetes), making filters strict.
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Take full ownership of troubleshooting and resolving Packet Core network issues in live customer environments.
Analyze and fix complex 4G/5G call flows, signaling, data sessions, and advanced telecom services like VoLTE, VoWiFi, IoT.
Collaborate with R&D, System Test, and engineering teams to identify root causes and deliver fixes; engage directly with customers including onsite support and travel as needed.
Strong expertise in Packet Core architecture including 4G LTE call flows and 5G Core concepts.
Hands-on experience with cloud-based EPC / 5GC deployments and virtualization technologies like Red Hat OpenStack, Docker, Kubernetes.
Proficient with Linux systems, packet analysis tools (e.g. Wireshark), and hardware platforms such as Dell/HP.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in independently managing technical support issues end-to-end in telecom packet core networks under high-pressure conditions.
Skilled at cross-team collaboration including direct customer interaction and liaison with R&D and System Test teams.
Comfortable with shift/on-call schedules and travel to customer sites for problem resolution.