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Well-known brand, metro location, and a generalist L&D manager title increase applicant competition.
L&D skills transfer across industries but hospitality operational context makes domain experience moderately important.
No explicit years or certifications listed, but role specificity and vendor experience likely require structured screening.
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Oversee and manage the entire learning and development process for all hotel staff, ensuring alignment with organizational goals.
Develop, implement, and manage the annual training plan and budget, including conducting Training Needs Analysis with department heads.
Manage Learning Management System (LMS), deliver training programs, measure training effectiveness with data, and report outcomes to senior management.
Work Experience Required: Not explicitly mentioned in the JD
Must be experienced in designing and delivering training programs across multiple organizational levels.
Proven ability to manage learning budgets and Training Needs Analysis processes.
Familiarity with Learning Management Systems (LMS) and vendor management.
Experienced in talent development within hospitality or similar service-oriented industries.
Analytical approach to evaluating training effectiveness and improving learning interventions based on metrics.
Skilled in collaborating with multiple stakeholders and managing external vendors to execute learning strategies.