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Metro Bangalore location and a generalist senior claims operations title increase candidate competition moderately.
Claims operations skillset is industry-specific to insurance/healthtech, reducing cross-industry transferability.
Explicit 6+ years, domain experience preference and degree requirement create moderate filtering.
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Drive accurate and efficient claims processing operations meeting performance and productivity targets.
Serve as a key resource by providing operational guidance, resolving complex claims issues, and managing escalations professionally.
Mentor and support new team members, contribute to continuous improvement projects and enhance team performance.
6+ years of operations experience, preferably in claims operations.
Bachelor’s or Master’s degree required.
Proficiency in Microsoft Word, Excel, PowerPoint, Teams, and Outlook.
Location requirement: Bangalore, India.
Experienced in managing escalations and leading operational issue resolution in a fast-paced environment.
Strong collaborator able to partner across departments and support team development.
Detail-oriented with strong analytical skills committed to accuracy and productivity in claims operations.