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Generic business-support title and mid-level scope increase applicant competition moderately.
HR systems and timekeeping audit skills moderately transferable across industries.
No explicit years but likely HRIS and audit skills expected, so moderate filtering.
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Manage onboarding and functional support for various system user groups including Managers, Employees, Power Users, and HR to ensure correct and consistent system use.
Create, update, and assign training materials, communications, and conduct user management audits to ensure adherence to policy and procedure.
Conduct monthly audits of timekeeping entries, follow up on discrepancies, and drive continuous improvement via training and communications based on audit results.
Work Experience Required: Not explicitly mentioned in the JD
Experience with system user support and functional onboarding tasks for time management or related systems: implied but not explicit
Ability to conduct audits and manage training material creation and assignment
Not explicitly mentioned: educational qualifications, specific technical skills, location or notice period requirements
Experienced in working closely with system configuration teams and managing change to integrate upgrades and rollouts into user support
Comfortable handling functional upgrades, new country rollouts, and functional change management in system support role
Strong operational focus on ensuring compliance through audits and user training enforcement