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Strong employer brand and mid-level seniority balanced by niche ServiceNow specialization reducing applicant density.
Requires specialized ServiceNow platform skills, limiting cross-industry transferability.
Explicit ~6 years requirement and mandatory ServiceNow platform and integration expertise.
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Design, develop, and operate enterprise automation solutions on the ServiceNow platform to improve operational efficiency across varied business units.
Manage full lifecycle of ServiceNow platform responsibilities including configuration, development, administration, integrations, security, data management, reporting, and environment health.
Collaborate globally in Agile teams with engineers, product managers, and stakeholders to deliver API-driven integrations and GenAI-enhanced features while ensuring platform integrity and best practices.
Around 6 years of development experience with the ServiceNow platform.
Strong programming skills with experience in automation frameworks and API-driven development.
Experience with ServiceNow modules such as ITSM, ITAM, ITOM, HRSD, CSM, Finance, and Procurement configurations and customizations.
Work Experience Required: Approximately 6 years in ServiceNow development and administration.
Experienced in delivering complex ServiceNow solutions using a wide range of platform capabilities including scripting, integrations, analytics, and mobile app customization.
Able to lead and coach junior developers, enforce best practices, and manage platform health and security effectively.
Familiar with Agile methodologies, cross-domain collaboration, and incorporating GenAI/Agentic frameworks to enhance enterprise automation.