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Strong Tier-1 brand and Bangalore metro raise competition despite technical specialization.
Regulatory reporting and Axiom product specificity limit cross-industry transferability.
Mandatory cloud, scripting, regulatory tooling and certifications increase screening rigidity.
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Ensure maximum service quality and stability through effective incident response and continuous service improvement.
Take end-to-end ownership of technology incidents and requests, resolving issues within agreed service levels and collaborating with developers on production deployments.
Manage system support, monitoring, root cause analysis, trend reporting, and ensure compliance with quality, audit, and risk requirements.
Work Experience Required: Not explicitly mentioned in the JD.
Mandatory skills include hands-on experience with AWS, Azure, Python, Oracle, Unix shell scripting, SQL Server, Node.js, DevOps, Axiom product, Grafana, and Postgres.
Education: B.E or B.Tech in Computer Science.
Employment Type: Permanent, Location: Bangalore, Office working mode, Post valid between 12/08/2026 and 06/09/2026.
Experienced in managing 24/7 technology support with accountability for incident resolution and service delivery in complex environments.
Skilled in multiple technologies across cloud platforms (AWS, Azure), programming (Python, Node.js), databases (Oracle, SQL Server, Postgres) and monitoring tools (Grafana).
Capable of engaging with senior technology decision-makers and driving technical strategies aligned with regulatory and risk compliance in financial services.