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Tier-1 brand and Pune metro increase applicants, while niche EDW/ETL telecom specialization reduces density.
ETL and EDW skills are transferable but telecom BSS/OSS and platform-operations expectations raise industry specificity.
Mandates specific EDW/ETL, Unix, PL/SQL, observability and telecom BSS/OSS experience plus 24x7 support expertise.
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Lead and support Application Operations L2 services for Enterprise Data Warehouse, ETL, BI, database platforms, ensuring platform stability, scalability, and uptime in a 24x7 production environment.
Manage incident and service request activities, configuration changes, batch processing, release support, and operational readiness including knowledge transfer and documentation.
Drive automation and service improvements, participate in technical and operational governance meetings, and support capacity planning and technical roadmap creation.
Strong knowledge and hands-on experience with data warehouse, ETL, BI, database, SQL, PL/SQL, UNIX, including Solaris and Red Hat Linux, shell scripting, and basic Python.
Experience with ETL and BI tools such as Informatica and Talend; knowledge of observability tools like ELK stack, Kibana, and Grafana.
Experience working in telecom technology environments with understanding of BSS/OSS business processes; production support experience with incident and service request management in 24x7 operations.
Work Experience Required: Not explicitly mentioned in the JD; Bachelor's or Master's degree in engineering or business is required; MCA or project/program management qualifications preferred; role based in Pune, India.
Experienced operations engineer with capability to act as single point of contact coordinating offshore and onsite teams for distributed global telecom platforms.
Comfortable driving technical discussions, leading transformation projects, and managing both operational governance and technical roadmap planning.
Demonstrates strong operational and analytical skills with proven ability to improve KPIs and automate processes in complex EDW and telecom production environments.