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Common mid-level RM role in a metro with broad skills, increasing candidate competition.
Client servicing and account management skills are broadly transferable across industries.
Explicit 1-5 years requirement but no specialized certifications, moderate filtering on experience and skills.
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Manage assigned client accounts as the primary point of contact to build trusted relationships and ensure satisfaction through regular check-ins and visits.
Drive contract renewals to minimize client churn and track client engagement and satisfaction for high retention.
Identify and execute upselling and cross-selling opportunities, collaborating with internal teams to tailor offerings, while maintaining accurate CRM records and reporting on account health and revenue.
1 to 5 years of relevant work experience in sales or client servicing roles.
Strong communication and negotiation skills required.
Experience in key account management, client servicing, retention, and renewals.
Work Experience Required: 1 to 5 years.
Experienced in managing client relationships with a focus on retention and upselling in a B2B sales environment.
Capable of handling end-to-end client lifecycle including engagement, renewals, and cross-functional collaboration.
Skilled in using CRM tools for tracking and reporting client interactions and account performance.