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Generalist mid-level program title, metro location, and unspecified experience increase applicant competition.
Requires advanced Verint product and professional services expertise, so candidates need domain-specific background.
No explicit years but requires product-specific professional services and program delivery experience, so moderate filtering.
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Manage a diverse portfolio of strategic or enterprise programs implementing Verint technology solutions, ensuring adherence to budget, scope, timeline, and program margin targets.
Lead program teams through traditional or agile lifecycles, manage critical milestones requiring customer sign-off, and coordinate internal and external stakeholders including third-party resources.
Maintain ongoing customer and internal relationships, provide program status reporting, manage escalations for installation issues, and execute financial and change order processes to ensure customer satisfaction and program success.
Experience Required: Not explicitly mentioned in the JD.
Advanced understanding of Verint product suite and delivery process is necessary.
Ability to manage complex, enterprise-level programs with budget, scope, and timeline control.
Not explicitly mentioned: educational qualifications, notice period, or mandatory certifications.
Experienced in managing complex, cross-functional programs involving multiple stakeholders and third-party vendors.
Ability to operate both in traditional and agile program management methodologies.
Strong relationship management skills with an emphasis on customer advocacy and effective communication with senior stakeholders.