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Tier-1 bank, common operations associate role in Hyderabad with broad skills attracts many qualified applicants.
High due to banking-specific fraud, regulatory and Visa claim knowledge required, limiting cross-industry transferability.
Moderate due to required fraud/regulatory knowledge and accuracy, but no strict years specified.
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Investigate, monitor, and resolve Fraud Visa Debit Card claims in compliance with Regulation E and VISA rules.
Communicate claim decisions to customers and document all research and investigation details.
Utilize multiple online systems with technical proficiency to manage claims and maintain data accuracy.
Work Experience Required: Not explicitly mentioned in the JD.
Strong verbal and written communication skills.
Ability to apply regulatory guidelines and VISA rules to claim decisions.
Ability to work in a fast-paced environment requiring excellent research and analytical skills.
Experienced in handling complex financial claims involving fraud and customer account investigations.
Detail-oriented with strong analytical skills and familiarity with operational accounting or related tasks.
Able to adhere strictly to regulatory compliance and risk mitigation procedures while making sound decisions.