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Tier-1 bank, common entry operations role in Hyderabad with broad requirements increases applicant density.
Role requires banking payments, SWIFT, and AML knowledge, limiting cross-industry transferability.
Low mandatory experience but required banking knowledge and compliance skills create moderate shortlisting filters.
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Perform routine clerical and operations support tasks such as receiving, logging, batching, filing, and distributing work and mail.
Investigate and analyze routine payment inquiries involving SWIFT, CHIPS, FedWire, and related message types, identifying payment errors and executing corrections.
Operate under close supervision with escalation of complex issues to senior team members, ensuring adherence to compliance and risk management guidelines.
At least 6 months of operations support experience or equivalent via work experience, training, military service, or education.
Ability to perform shift work including night shifts and report on public holidays including Christmas and New Year’s Eve.
Not explicitly mentioned in the JD: Specific degree mandatory but Bachelor's degree (preferably in business) is desirable.
Work Experience Required: 6+ months operations support experience or equivalent.
Experience or familiarity with banking operations including payments, settlements, fund transfers, trade & securities, custody related to banking products.
Knowledge of payment message protocols such as SWIFT, ISO 20022, FED WIRE, CHIPS, PEGA.
Demonstrates risk awareness, compliance understanding (AML/OFAC), and ability to work effectively under high volume with short turnaround times in a dynamic environment.