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Mid-level Salesforce BA in Pune at a known payments firm with common skillset drives high competition.
Salesforce BA skills are transferable across industries but require platform-specific experience, yielding medium sensitivity.
Explicit 3+ years Salesforce BA requirement and Sales Cloud expertise make shortlisting moderately strict.
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Own end-to-end business analysis for enterprise-wide Salesforce implementations and optimizations across Line of Business (LOB).
Bridge business needs and technical delivery by eliciting, documenting, and prioritizing requirements, and facilitating solution design aligned with Salesforce best practices.
Support agile delivery teams and ensure solutions deliver measurable business value, including involvement in testing, UAT, and adoption initiatives.
Minimum 3+ years experience as a Business Analyst supporting Salesforce implementations or enhancements.
Strong understanding of Salesforce platform capabilities, especially Sales Cloud and Service Cloud.
Experience with requirements documentation, process mapping, user stories, acceptance criteria, and JIRA or similar tools.
Knowledge or familiarity with Agile delivery methodologies (Scrum, Kanban, SAFe) and stakeholder management.
Experienced in collaborating with technical teams and business stakeholders to translate complex business needs into Salesforce solutions.
Skilled in process improvement, automation identification, and use of Salesforce capabilities including integrations.
Able to manage multiple responsibilities such as requirements gathering, testing support, and change management within an agile enterprise environment.