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Niche ServiceNow specialization and senior level reduce applicant density significantly.
Highly ServiceNow-specific skills and certifications limit cross-industry transferability.
Explicit 10-12 years, ServiceNow certifications, ITIL and specific scripting skills make filters strict.
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Design and define the overall architecture for the ServiceNow platform to align with organizational goals.
Translate business requirements into technical solutions within the ServiceNow framework, including custom module development and integrations.
Provide technical guidance and best practices to development teams, manage platform performance, and support multiple ServiceNow modules including ITSM, HR Service Delivery, and Enterprise Risk Management.
10 to 12 years of total experience in related roles.
Extensive experience with ServiceNow platform including customization, configuration, and integrations (ITSM, HRSD, Employee Centre, Security Operations).
Proficiency in web development languages such as JavaScript, CSS, HTML, XML, and related scripting (Business Rules, Client Scripts, Script Includes).
ServiceNow Administration certification and ITIL v3 Foundation certification.
Experienced in handling end-to-end ServiceNow implementations, from requirement gathering through delivery and support.
Skilled in designing technical architectures and solutions across multiple ServiceNow modules aligned to business needs.
Capable of working in Agile environments and collaborating with global stakeholders under tight deadlines.