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Niche SharePoint/Power Platform skillset but large employer and metro location increase applicant interest.
Skills are moderately transferable across industries using Microsoft 365 and Power Platform, but still specialized.
Mandatory SharePoint and Power Automate skills raise filtering but no explicit years or certifications required.
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Provide Level 2/3 end-to-end operational support for SharePoint Online and SharePoint Server environments, including incident management and escalation handling.
Administer SharePoint sites and environments covering provisioning, permissions, governance, and server maintenance tasks such as farm setup and patching.
Create, troubleshoot, and optimize Power Automate workflows; support compliance administration; collaborate with cross-functional teams to ensure SLA adherence and audit readiness.
Strong hands-on SharePoint Online administration and support experience, including site and permissions management.
Proficient in Power Automate workflow creation and troubleshooting involving multiple connectors and error handling.
Experience with SharePoint Server installation, configuration, and maintenance is mandatory or a strong plus.
Willingness and ability to work in rotational 24x7 shifts across global time zones (AMER/EMEA/APAC).
Experienced SharePoint Support Engineer with advanced troubleshooting skills in both SharePoint Online and Server environments under operational SLAs.
Practiced in Power Automate workflows with deep understanding of connector issues, authentication, and error resolution.
Comfortable working in global support models requiring incident ownership, documentation, and communication with technical and non-technical stakeholders across time zones.