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Tier-1 employer, metro location, mid-level experience increases applicant competition density.
CLM and contract management skills transfer across industries moderately, but require domain-specific tooling knowledge.
Explicit 4-5 years plus specialized DocuSign/CLM and API expertise makes filtering strict.
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Own day-to-day administration and operational support of the DocuSign Contract Lifecycle Management (CLM) system within Mondelēz International, ensuring processes meet deadlines and maintain service quality.
Serve as the primary contact for CLM system functionality questions, conduct training sessions to drive adoption, and support the Contract Management Office and stakeholders in using the system effectively.
Run reports from the CLM system, identify continuous improvement opportunities, support operational governance, and manage ongoing support and enhancements including API integrations.
4-5 years of industry/technology experience with significant expertise in Contract Lifecycle Management systems (DocuSign preferred; alternatives include iCertis, Zycus).
Strong knowledge of CLM system functionalities and APIs to build technology linkages.
Proficiency in Microsoft Office, especially Excel, and experience working to deadlines with strong prioritization.
Work Experience Required: 4-5 years in relevant technology/industry; Notice Period: Not explicitly mentioned in the JD.
Expert in CLM technologies with the ability to support enterprise-wide system rollouts involving multiple stakeholders.
Capable of influencing and communicating effectively to ensure smooth implementation and sustained adoption of the CLM solution.
Experienced in project management with an understanding of contract repositories and AI tools related to contract management.