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Niche senior SRE/NOC role, non-metro location, and lesser-known employer reduce applicant competition.
Strong NOC/SRE, edge, and data-center focus limits transferability across industries.
8+ years, mandatory SRE, Kubernetes, observability and data-center experience make shortlisting highly stringent.
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Own the health, observability, and incident response for a connected fleet of field-deployed systems and supporting data center infrastructure, acting as the highest escalation point within the NOC for complex incidents.
Architect and continuously improve monitoring stack (Prometheus, Grafana), alert rules, runbooks, and operator certification to enhance operational standards and reduce noise.
Lead incident command for Sev1/P1 incidents, coordinate with multiple stakeholders, and provide technical leadership and mentoring to L1/L2 engineers within a 24x7 NOC environment.
8+ years in SRE, production engineering, or senior NOC roles with strong platform depth (not generalist IT-NOC).
Experience with production Kubernetes and Linux in edge or distributed environments.
Hands-on experience with data center operations including compute, storage, network, and colocation infrastructure.
Onsite work location: Thiruvananthapuram, Kerala, India (onsite requirement).
Demonstrated ability to lead Sev1 incident command and perform deep root-cause analysis across networking, Kubernetes, Linux, and edge infrastructure.
Proven experience architecting monitoring solutions (Prometheus/Grafana) and codifying runbooks, operational standards, and certification programs for NOC teams.
Experience building or scaling a Network Operations Center from the ground up, especially supporting hardware or field-deployed products within distributed data centers.