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Strong Tier-1 brand and metro location increase density, but seniority and CCaaS specialization reduce it.
Role requires SaaS, CCaaS/CX expertise and CXO relationships, so cross-industry transferability is low.
Explicit 15+ years, 8–10 years people management, and domain-specific CCaaS/CX requirements make filters strict.
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Lead and drive strategic sales plans to achieve revenue growth in the Enterprise segment across Pan India.
Manage, mentor, and motivate the sales team with end-to-end responsibility for sales performance, targets, and forecasting accuracy.
Build and maintain strong relationships with key enterprise accounts and collaborate cross-functionally for business expansion and customer satisfaction.
15+ years of overall experience with 8-10 years in people management within a SaaS organization.
Experience managing Regional or Enterprise-level accounts with strong CXO-level relationships, preferably in CCaaS or CX industry.
Technical and managerial expertise related to CCaaS/CX industry, including familiarity with AI and Digital Transformation in relevant verticals.
Degree in Engineering; PG degree/diploma in Management preferred; proficiency with CRM tools and sales analytics.
Experienced leader skilled in managing and forecasting large sales pipelines within SaaS/CCaaS enterprise environments.
Strategic thinker capable of leveraging AI and digital transformation trends in customer experience domains for business growth.
Strong operational focus on sales target achievement, team coaching, and relationship management with C-level stakeholders.