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Mid-level generalist operations role in metro at a known global employer increases candidate competition.
Order management and material handling skills transfer across manufacturing and distribution sectors, so industry fit is moderately important.
Requires explicit 2+ years operations experience and order management skills, so shortlist filters are moderate.
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Manage order management processes including material demand review, parts availability checks, and generation of purchase requisitions.
Serve as a point of contact for internal customer queries related to assigned tasks and ensure compliance with SOPs.
Identify and implement process improvements by collaborating with global stakeholders and contributing to continuous improvement initiatives.
Bachelor's degree in science, commerce, business administration, or equivalent.
Minimum 2+ years of relevant experience in business operations and order management.
Willingness to work flexible business shifts including global time zones (NA/LA).
Hybrid work location setup based in Pune, India with on-site presence at least Mondays, Tuesdays, and Thursdays.
Experience working in global, cross-functional teams with remote client engagement.
Hands-on experience in material management including supply requests, shopping carts, material tracking, shipping, and goods reception.
Ability to handle difficult situations professionally while maintaining focus on customer experience and operational accountability.