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Metro location and recognizable brand increase applicants, but senior, niche platform skills limit qualified candidates.
High - requires deep SRE, Kubernetes and cloud platform experience, limiting cross-industry transferability.
High - requires Staff-level experience, Golang, Kubernetes, cloud, and SRE observability expertise.
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Own the technical direction, architecture, and evolution of Cloud Gateways platform supporting Kong's managed API and AI Gateway offerings across Kubernetes and major public clouds (AWS, Azure, GCP).
Drive reliability and operational excellence to ensure the platform meets 99.99% availability SLIs, including observability, scalability, capacity, and incident management.
Automate provisioning, lifecycle management, upgrades, and infrastructure orchestration to optimize performance, cloud efficiency, and customer experience at global scale.
Experience at Staff Engineer, Principal Engineer, or equivalent technical leadership level.
Strong production experience in Golang, Kubernetes, and at least one major public cloud platform (AWS, Azure, or GCP).
Deep understanding of networking fundamentals including TCP/IP, DNS, TLS, load balancing, reverse proxies, ingress controllers, and service mesh technologies.
Work Experience Required: Not explicitly mentioned in the JD.
Proven ability to lead technical strategy and architecture across multiple engineering organizations with strong cross-functional influence.
Strong system ownership mindset balancing customer experience, reliability, engineering productivity, infrastructure efficiency, and long-term platform evolution.
Experience building or operating large-scale distributed SaaS platforms with a focus on operational excellence, site reliability engineering principles, and automation to reduce toil.