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Tier-1 brand and metro location create moderate applicant competition for this mid-level role.
Strong Loan IQ and commercial lending specialization limits transferability across industries.
Explicit years, mandatory SQL and regulated banking production support increase strictness for shortlisted candidates.
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Provide Tier 3 production support for Loan IQ users and downstream data consumers, including incident management and root-cause analysis.
Lead or participate in technology initiatives addressing simple to moderately complex business problems within technology business systems.
Coordinate between business, operations, technology teams, and vendors to troubleshoot, test, and implement fixes, upgrades, and enhancements for Loan IQ and commercial lending systems.
4+ years of Business Systems Data experience or equivalent demonstrated through work experience, training, military experience, or education.
Foundational AI literacy including ability to use AI tools, critical thinking for AI output, and responsible AI use.
Not explicitly mentioned: Mandatory degrees, certifications, or onsite/location requirements.
Not explicitly mentioned: Notice period or regulatory constraints.
8+ years overall Business Systems/Technology experience with deep specialization in Loan IQ and Commercial Lending platforms, preferably in production support, analysis, testing, or implementation roles.
Proven skills in SQL for data analysis and complex query development relevant to production issue resolution.
Experience working in Agile environments with strong coordination skills between technology, business, and vendors, and familiarity with tools such as JIRA and ALM.