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Strong VC-backed brand and remote role increase competition, but niche payments expertise reduces applicant density.
High — role demands specialized payments, PSP, chargeback, and card-network expertise, limiting industry transferability.
Explicit 6-8+ years and mandatory PSP, chargeback, and fraud experience enforce strict filters.
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Own end-to-end payment operations including dispute and chargeback management, fraud operations, compliance monitoring, and payment performance tracking across 50+ markets and multiple PSPs.
Set operational standards, targets, and SLAs in payments, risk, fraud, and compliance, managing partner relationships and driving product/tooling improvements.
Lead operational support for Customer Success on payment incidents, deep dives, and ensure timely incident response and resolution.
6-8+ years in payments operations, fraud operations, or fintech risk with ownership or leadership of operational initiatives.
Experience operating across multiple global PSPs such as Stripe, Adyen, PayPal, or Razorpay.
Deep knowledge of dispute and chargeback processes at the card network level (Visa/Mastercard rules).
Business-level English proficiency, written and verbal. Work Experience Required: 6-8+ years. Notice Period: Not explicitly mentioned in the JD.
Experienced in managing PSP/partner operational relationships and influencing cross-functional teams without formal authority.
Analytically strong with ability to work across data tools, build structured reports, and identify patterns in noisy transaction data.
Detail-oriented, autonomous operator comfortable managing a broad operational scope in payments and risk functions.