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Large-brand operations role attracts applicants, though non-metro location limits some competition.
Requires banking and lending domain expertise, limiting cross-industry transferability.
Mandatory 7–10 years banking/lending experience and domain-specific operations skills increase shortlisting strictness.
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Oversee end-to-end branch operations for home loan disbursement ensuring compliance with regulatory guidelines and process SLAs.
Manage branch performance metrics including zero escalations, minimum delinquencies, and timely reporting to the zonal head.
Lead audit management (internal and external), process improvement initiatives, and collaborate with Credit and Collections teams for smooth disbursement and post-disbursement activities.
Postgraduate degree mandatory.
7-10 years of work experience in banking and lending domain.
Location: India, Madhya Pradesh (Ratlam) as per job location.
Work Experience Required: 7-10 years in banking and lending (explicitly stated).
Experienced in managing operational teams and processes in retail housing finance or banking domain with focus on loan disbursement and administration.
Strong capability in process adherence, audit compliance, and data-driven reporting for performance management.
Ability to coordinate across sales, credit, and collection teams and engage with customers on escalations and delinquency management.