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Mid-level generalist operations role in a metro location at a known healthcare tech firm increases applicant competition.
RCM, AR calling, and denial management are highly healthcare-specific and not easily transferable.
Explicit 2–4 years plus mandatory RCM/denial experience and SOP compliance tighten shortlisting.
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Manage and execute day-to-day AR calling activities to ensure timely patient or payer follow-up in RCM operations.
Handle denial management by identifying denial causes, taking appropriate next steps, and maintaining audit-ready documentation.
Analyze AR calling and denial trends, coordinate escalations, and report metrics to improve operational consistency and outcomes.
2–4 years experience in healthcare operations, RCM, or related claims/AR workflows.
Proficiency with AR calling and denial management processes and operational systems.
Strong skills in MS Office (Excel, Word) and ability to maintain accurate, audit-ready records.
Hybrid work location requirement: Chennai, India.
Experienced in revenue cycle management operations with practical knowledge of AR calling and denial workflows.
Detail-oriented with ability to follow SOPs and quality standards in time-sensitive environments.
Capable of using operational systems and AI-enabled tools to enhance workflow productivity and accuracy.