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Mid-level, popular operations role in metro with broad RCM requirements increases applicant density.
RCM and denial management are healthcare-specific, limiting transferability across industries.
Explicit 2–4 years plus mandatory RCM, AR calling, and denial management experience.
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Manage day-to-day AR calling activities and timely patient or payer follow-up to maintain workflow efficiency within RCM operations.
Identify denial causes, manage denial-related work, and ensure appropriate next steps adhering to defined denial management processes.
Analyze trends in AR calling and denials, coordinate with internal partners for escalations, maintain audit-ready documentation, and report activity metrics regularly.
2–4 years of experience in healthcare operations, RCM, or related claims/AR workflows.
Practical experience with AR Calling and denial management including reviewing denial details and progressing cases.
Proficiency in MS Office tools, strong attention to detail for accurate, audit-ready documentation.
Hybrid work location requirement in Chennai, India.
Experienced in healthcare revenue cycle management with operational knowledge of AR calling and denial workflows.
Capable of working with SOPs and quality standards in fast-paced, time-sensitive environments maintaining compliance.
Comfortable using operational systems and AI-enabled tools for workflow optimization and productivity enhancement.