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Generalist IT Project Manager title, mid-level (7-13yrs) band, and metro location increase competition.
PM skills transferable, but ITSM and ServiceNow specifics raise domain dependency.
Explicit 7–13 years requirement plus IT project tools and ITSM preference raise shortlisting rigor.
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Own end-to-end delivery of IT projects, ensuring on-time, on-budget, and within-scope execution.
Develop and manage project plans, timelines, budgets, risks, and quality assurance processes.
Act as primary liaison between technical teams, leadership, business units, and external vendors, driving stakeholder alignment and reporting.
7 to 13 years of relevant IT project management experience.
Bachelor's degree in Computer Science, IT, Business, or related field.
Work location: Hybrid model in Pune.
Experience with project management tools such as Jira and MS Project is implied but not explicitly stated as mandatory.
Experienced senior-level IT project manager with expertise in coordinating cross-functional teams and third-party vendors in technology projects.
Strong background in risk management, quality control, and stakeholder communication in IT environments.
Familiarity with IT Service Management (ITSM) processes and tools like ServiceNow or Jira Service Management, with oversight of service desk or IT service delivery enhancement projects.